PAY-PEXX

BESPOKE CRM & ERP SYSTEMS

Bespoke CRM & ERP Systems

Bespoke and flexible CRM and ERP system development-

Ace your customer retention goals with this flexible and scalable CRM or ERP system. You do not even have to purchase an additional license to use it.

The perfect CRM or ERP implementation may assist businesses in drastically changing how they connect with their clients. It also increases consumer engagement, cutout expenses, provides you with meaningful customer data and uncovers business prospects.

Advantages of a Custom CRM or ERP

Many businesses disseminate their client information via paper documents, post-it cards, emails, multiple worksheets, and Access databases. By combining all of this data into a single, simplified system that provides you with a separate, comprehensive picture of the customer, a CRM system will significantly enhance the service you offer to your clients.

CRM for Smaller Businesses:

 

An effective CRM system provides all employees access to the same client data, which includes minimal redundancy, higher productivity, and fewer errors. Additionally, because your team will have a proper system on which to enter it, it implies that important client data won’t be lost.

CRM for Larger Businesses:

A CRM may integrate all your teams into one place. It may assist in creating better working procedures, offering a coordinated service to the client, and spotting possibilities to better integrate marketing and sales to generate more business and boost client engagement:

  • Marketing– using customer feedback and methods of collecting data to generate individualized, valuable customer experiences. Improved traceability and the capacity to calculate the ROI of marketing initiatives.
  • Sales– quick and simple assessment of revenue figures and cross-sell/up-sell prospects, legitimate understanding of your sales funnel, and valuable information about brokerage accounts before meetings, such as any pending “live” orders or service issues to be aware of.

Implementation of Bespoke CRM & ERP by PAY-PEXX Software

There is no needless intricacy when we develop a CRM or ERP system since it is specifically built to meet a firm and its present procedures. This guarantees that clients receive a system that fosters collaboration across departments rather than the formation of data silos.

Without having to buy extra licenses for each additional user, we can design a customized system that: 

  • Allow people to add users without buying any extra licenses. 
  • Has selectable components, making it simple to grow with business plans and any adjustments to business procedures. 
  • Enables users to build several dashboards for various departments;
  • Provides individual permissions according to the level of authority. 
  • Enables safe, round-the-clock access to your personal information for clients using any web-enabled device. 
  • Allows users to simply and effortlessly create customized statistics at the click of a button, gathering information from several departments to provide an overall picture.

To permit your salesmen to readily access client updates “on the go,” we can also simply establish a stream from or closely connect the CRM or ERP to your online applications or mobile apps.

Because of the level of customization required, even employing a preexisting hosted platform like salesforce.com would have been costly. Over three years, we anticipate that this will have saved us £120,000. It further implies that we have been able to present our software as a value-added service. We just add new members to the system each time they join.